Privacy Policy

Your privacy matters to us. This policy explains how cyranelovithu collects, uses, and protects your personal information when you use our financial analysis platform.

Information We Collect

When you use cyranelovithu's financial analysis platform, we collect several types of information to provide you with our services. This includes information you provide directly to us, data we collect automatically, and information from third-party sources.

  • Personal Information: Name, email address, phone number, and business details when you create an account or contact us
  • Financial Data: Investment portfolio information, financial analysis preferences, and market research data you input into our platform
  • Usage Information: How you interact with our platform, features you use, and time spent on different sections
  • Technical Data: IP address, browser type, device information, and cookies that help us improve your experience

We never collect sensitive financial account numbers, passwords, or other authentication credentials for your external financial accounts.

How We Use Your Information

Your information helps us deliver personalized financial analysis tools and maintain the security of our platform. We use this data to enhance your experience and provide relevant insights for investment professionals.

  • Service Delivery: Providing access to our financial analysis tools, generating reports, and personalizing your dashboard
  • Communication: Sending you important updates about your account, new features, and relevant market insights
  • Security: Protecting your account from unauthorized access and monitoring for suspicious activity
  • Improvement: Analyzing usage patterns to enhance our platform's functionality and develop new features

Information Sharing and Disclosure

We take your privacy seriously and only share your information in specific circumstances. cyranelovithu does not sell your personal data to third parties for marketing purposes.

We may share your information with:

  • Service Providers: Trusted partners who help us operate our platform, such as cloud hosting services and email providers
  • Legal Compliance: When required by Australian law or to protect our legal rights and the safety of our users
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity

All third-party service providers are bound by strict confidentiality agreements and must comply with Australian Privacy Principles.

Your Privacy Rights

Under Australian privacy laws, you have several rights regarding your personal information. We're committed to helping you exercise these rights easily and transparently.

  • Access: Request a copy of the personal information we hold about you
  • Correction: Ask us to correct any inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal and operational requirements
  • Restriction: Ask us to limit how we use your information in certain circumstances
  • Data Portability: Request your data in a structured format for transfer to another service

To exercise any of these rights, contact our privacy team at the details provided below. We'll respond to your request within 30 days.

Data Security and Protection

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and organizational safeguards.

  • Encryption: All data transmission uses SSL/TLS encryption, and sensitive data is encrypted at rest
  • Access Controls: Strict employee access controls ensure only authorized personnel can access your information
  • Regular Audits: We conduct regular security assessments and update our practices to address emerging threats
  • Incident Response: We have procedures in place to detect, respond to, and notify you of any security incidents

Data Retention and International Transfers

We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Different types of information are retained for different periods based on their purpose and legal requirements.

Account information is typically retained for the duration of your relationship with us plus seven years for financial record-keeping requirements. Usage data and analytics information may be retained for shorter periods or in aggregated, anonymized form.

Some of our service providers may be located outside Australia. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

Cookies and Tracking Technologies

cyranelovithu uses cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, analyze platform usage, and provide personalized content.

  • Essential Cookies: Necessary for platform functionality, such as maintaining your login session
  • Analytics Cookies: Help us understand how you use our platform to improve performance and features
  • Preference Cookies: Remember your settings and personalize your experience

You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through your account email or by posting a notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our platform after policy updates constitutes acceptance of the revised terms.

Privacy Contact Information

Privacy Officer cyranelovithu Financial Analysis Platform
168 Halifax St, Adelaide SA 5000, Australia
Phone: +61415598516
Email: info@cyranelovithu.com

This Privacy Policy is effective as of January 15, 2025